Mobile University Research

Text message users who are sticklers for punctuation come across as passive aggressive. Period.

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By John Glenday, Reporter

December 14, 2015 | 1 min read

Mobile phone owners who text using correct punctuation come across as being passive-aggressive to the recipient.

Text message users who are sticklers for punctuation come across as passive aggressive. Period.

That at least is the finding of researchers at the Binghampton University, New York, who found that punctuation in text messaging is primarily perceived as a tool to communicate tone – not grammar.

They presented participants with a range of text message exchanges, some using full stops, others without and observed that

Whilst full-stops litter the English language their usage in texts is far less pervasive giving the recipient cause to question the effort behind its inclusion be that insincerity or even a subtle hint at passive aggression.

In their report the authors wrote: “The rapid pace of texting mimics face-to-face communication, leading to the question of whether the critical non-verbal aspects of conversation, such as tone, are expressed in computer-mediated communication.

“No such difference was found for handwritten notes. We conclude that punctuation is one cue used by senders, and understood by receivers, to convey pragmatic and social information.”

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