Dido Harding TalkTalk

TalkTalk head defends cybersecurity strategy in wake of hack

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By John Glenday, Reporter

October 26, 2015 | 2 min read

TalkTalk head Dido Harding has defended her company’s cyb ersecurity strategy in the wake of a devastating hack on its website which saw the loss of reams of personal data of its customers, insisting that it was ‘head and shoulders’ above its rivals.

TalkTalk, Dido Harding

Speaking to the guardian Harding conceded that it would be ‘naïve’ not to expect further attacks but claimed that security had ‘improved dramatically’ over the past 12 months in an effort to meet the threat.

Harding remarked: “We are understandably the punchball for everybody wanting to make a point at the moment. Nobody is perfect. God knows, we’ve just demonstrated that our website security wasn’t perfect – I’m not going to pretend it is – but we take it incredibly seriously.

“On that specific vulnerability, it’s much better than it was and we are head and shoulders better than some of our competitors and some of the media bodies that were throwing those particular stones.”

It is estimated that thousands of TalkTalk’s 4m customers have been affected by the breach which saw the loss of names, addresses and some bank account details.

Dido Harding TalkTalk

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