The Drum Awards for Marketing - Extended Deadline

-d -h -min -sec

Ebay

ebay gremlins spark chaos as systems crash

Author

By John Glenday | Reporter

September 4, 2014 | 2 min read

Online auction house eBay has been hit by another technical glitch, this time affecting users in the US, UK, India and Europe with many being unable to log-in to the site.

Account holders in these countries have complained that they cannot sign in and are instead being presented with an incorrect password alert – the 11th such outage this year, the most recent of which came just two weeks ago when the platform was out of action for the better part of a day.

Blaming the latest blip on scheduled server maintenance eBay spokesman Ryan Moore told the BBC: “We're working to resolve this issue quickly and will continue to keep our customers updated. We apologise for any inconvenience to our users.”

Such down time is particularly damaging for the e-tailing giant, with many of its users relying on the service to provide them with an income.

Many users took to Twitter to share their frustrations after hitting a brick wall on log-in:

Ebay

More from Ebay

View all

Trending

Industry insights

View all
Add your own content +