18 September 2013 - 4:00pm | posted by | 3 comments

Selfridges reinstates suspended shop worker who refused to serve EDL leader Tommy Robinson and friend after Twitter backlash

Selfridges has reinstated a shop assistant who was suspended after refusing to serve EDL leader Tommy Robinson’s friend following a Twitter storm over the incident.

Robinson visited a branch of the clothes shop on Monday with a friend but was refused service from an assistant that Robinson described as “a Muslim” on Twitter. The EDL leader leads the political group’s anti-Islam protests.

Robinson posted a video of the exchange and was promptly compensated by the shop with a free lunch at its Hix restaurant, with champagne included, for him and his friend.

However, the incident sparked outrage on Twitter with many coming to the defence of the shop assistant, who was suspended following the exchange, and who Selfridges said had a perfect record in his seven years of work.

The shop said the member of staff would return to work following an investigation, and was quoted in the Evening Standard as saying: “Company policy is everyone is welcome, regardless of what people’s political views are.”

Comments

18 Sep 2013 - 16:40
stuart_b's picture

It is not shop assistants place to decide if customers are entitled to service so long as that customer is doing nothing AT THE TIME to justify denial of service. I'm sure most customers have "something" in their background that assistants might not like. Selfridges were right but a warning might be more appropriate

7
4
18 Sep 2013 - 19:50
jdpoc

"I'm sure most customers have "something" in their background"

< The EDL leaders stance on Islam is not 'in the background' - it's now, it's front and centre. He has continuously promoted violence towards Muslims. The employee made a personal stance that I would have duplicated.

7
7
18 Sep 2013 - 19:56
stuart_b's picture

@jdpoc but my point was/is that unless the customer was doing something in the store...other than just being there...then the assistant should have done what he was employed /paid to do.

6
3

Please sign in or register to comment on this article.

Latest Projects from the Profile Hub

Launch + Sponsorship + Rooster = Social Media Success!

26/11/2014
September 2014 saw Garuda Indonesia launch their new London...

University of Aberdeen - Graduate Business School brochure

25/11/2014
Background:  999 Design has enjoyed a long working...

We delivered a 265% increase in ROI year-on-year for Pandora UK.

25/11/2014
Pandora designs, manufactures and markets, hand-finished,...

In The Snow Magazine Front Cover

20/11/2014
Front cover from a fashion shoot in Zermatt earlier this...