Yesterday, O2 sent some of the best customer service tweets I’ve seen for a while, replying back in slang to a complaint.
This isn’t the first time that O2 has outdone itself on social media: when the O2 network went down one customer suggested that the brand have intercourse with their mothers…to which O2 replied ‘she says no thanks’.
Here we take a look at some other fantastic customer service moments on social media.
When October Jones complained that his chicken sandwich from the supermarket "tastes like it was beaten to death by Hulk Hogan", Sainsbury's was quick to apologise...
Later, another Sainsbury's corporate account replied to the tweet with a phone number for Jones to call, saying it was sorry he " had to wrestle your way through the sandwich."
Nice. Although sorry Hulk Hogan lost his sandwich squishing job.