Fjord has announced the appointment of Shelley Evenson as executive director of organisational evolution.
Joining from Facebook, Evenson will run the Fjord service design academy, where she will develop the team and promote collaborative and creative service design practices and techniques.
Evenson said: “Fjord is one of the most respected service design companies in the world, and I’m impressed with its commitment to creating a world-class learning organisation.
“I’m thrilled to work with such a talented team to cultivate new thinking both internally and with clients that pushes the boundaries of service design.”
Olof Schybergson, co-founder and CEO of Fjord, said: “At Fjord, we work at the leading edge of design and technology, and so it is crucial that we constantly evolve and refresh our thinking.
“Shelley brings a wealth of experience and new approaches to service design that will help to deeply integrate learning into our strategy and operational DNA. She will be instrumental in building a fluid learning organisation that can grow our people and create an environment that attracts the best talent to Fjord.”