The Drum Jobs http://www.thedrum.co.uk/jobs/rss/ 02 July 2015 10:10:10 +0000 Account Manager/Business Development/Sales Executive - Prepaid, gift c http://www.thedrum.com/jobs/details/98339/Account%2520Manager%2FBusiness%2520Development%2FSales.html Account Manager/Business Development/Sales Executive - Prepaid, gift cards, retail A multi lingual Business Development Manager required for our client, a market-leading shopping centre gift card company. The Company provides an integrated programme management and card transaction processing service to both UK and European shopping malls. The Business Development Manager/Sales Executive will be responsible for:- Generating new business through prospecting, cold calling, networking and relationship building (60%) Following up on passed leads (40%) Create and conduct effective customer proposals presentations. Respond to RFIs and RFPs Maintain accurate records of all sales and prospecting activities including sales calls, presentations, closed sales and follow-up activities. You will be responsible for sales across Europe Person Specification Ideally 3 years experience as a new business or business development manager Ability to influence decision makers at all levels of an organization. Experience in gift card programmes or with prepaid cards advantageous. Excellent communication skills required including negotiating, persuading, relationship building and presentations Highly literate and numerate, ideally with a degree Fluency in a second language such as German, French, Italian or Spanish preferred This is a fantastic opportunity to be part of a rapidly expanding organisation, with many opportunities for progression. The successful candidate will be based at the office 2-3 days with... 01 July 2015 11:11:53 +0000 USER RESEARCHER - Digital - Newcastle - Government http://www.thedrum.com/jobs/details/98220/USER%2520RESEARCHER%2520-%2520Digital%2520-%2520Newcastle%2520-%2520Government.html User Researchers are key figures in service teams, working to generate the feedback and insight service teams need to build a clear picture of their users and deliver solutions that they need. They will support service managers by generating new and useful user insights and translating it into features and actions that will allow them to iteratively improve their service for users. You should be experienced in using a variety of user testing methodologies to reveal actionable customer insights. You will have excellent analytical and problem solving skills, and the ability to quickly develop recommendations based on quantitative and qualitative evidence. You will need to be confident in explaining user needs to senior civil servants, and for acting as a persuasive advocate for those needs both within the team and the department at large. You will also be comfortable working with data, from gathering and analysis through to design and presentation. The main responsibilities of the post are: Planning, designing and conducting in-house usability testing sessions to support the design and development of government services Leading the usability testing process from developing user recruitment briefs through to test moderation, analysis and report writing Conducting in-house research to test new product and concept developments (including user requirements gathering and early stage concept and prototype testing, guerrilla research, and other approaches to ensuring the user need is fully understood in the service design) Working with Service Managers to devise... 01 July 2015 11:11:53 +0000 UX Designer http://www.thedrum.com/jobs/details/98221/UX%2520Designer.html Designer This is the ideal opportunity to gain experience working on large digital products used by millions of people every day. Let's be clear about the impact of your work, making better digital services has a positive impact on millions of people. The ideal candidate will have a degree in design or similar, have a love of the web and its possibilities, a passion for design and its history and an understanding of how form and function work together. You will proactively seek new learning opportunities and welcome constructive criticism of your work. The main responsibilities of post are: Work as part of a multi-disciplined team to design user focussed and successful services Deliver designs that meet web standards, ensuring that key elements are built in from the outset Contributing to the development and continual enhancement of products Partnering with colleagues to facilitate a consistent user experience. Building relationships and work effectively with external providers, for example user testing and user experience professionals. Disseminating expertise of how design decisions impact accessibility both internally and externally. Communicating credibly with a wide range of digital delivery disciplines and talent both internally and externally. PERSON SPECIFICATION - COMPETENCES/SKILLS REQUIRED Setting Direction Changing and Improving Essential Encourage a culture of innovation focused on adding value - give people space to think creatively Effectively capture, utilise and share customer insight and views from a...