The Drum Jobs http://www.thedrum.co.uk/jobs/rss/ 01 October 2014 15:03:59 +0000 UX Designer http://www.thedrum.com/jobs/details/79420/UX%2520Designer.html Designer This is the ideal opportunity to gain experience working on large digital products used by millions of people every day. Let's be clear about the impact of your work, making better digital services has a positive impact on millions of people. The ideal candidate will have a degree in design or similar, have a love of the web and its possibilities, a passion for design and its history and an understanding of how form and function work together. You will proactively seek new learning opportunities and welcome constructive criticism of your work. The main responsibilities of post are: Work as part of a multi-disciplined team to design user focussed and successful services Deliver designs that meet web standards, ensuring that key elements are built in from the outset Contributing to the development and continual enhancement of products Partnering with colleagues to facilitate a consistent user experience. Building relationships and work effectively with external providers, for example user testing and user experience professionals. Disseminating expertise of how design decisions impact accessibility both internally and externally. Communicating credibly with a wide range of digital delivery disciplines and talent both internally and externally. PERSON SPECIFICATION - COMPETENCES/SKILLS REQUIRED Setting Direction Changing and Improving Essential Encourage a culture of innovation focused on adding value - give people space to think creatively Effectively capture, utilise and share customer insight and views from a diverse... 01 October 2014 14:02:49 +0000 Digital User Researcher http://www.thedrum.com/jobs/details/79401/Digital%2520User%2520Researcher.html Skills and Experience Essential * Proven experience of using a variety of usability testing methodologies to reveal actionable customer insights and gather user needs for web based services; * Proven experience of creating research strategies/approaches; * Proven experience of managing, executing and analysing usability test sessions, and facilitating workshops; * Excellent analytical and problem solving skills, and the ability to quickly develop recommendations based on quantitative and qualitative evidence; * Confident in explaining user needs to senior civil servants and acting as a persuasive advocate for those needs both within the team and the department at large; * Extensive knowledge of human factors, ethnography, and the user-cantered design process for product and service design in an iterative development environment; * Demonstrable knowledge, experience in and passion for user cantered design practices; * Proven experience of audience modelling and developing design personas; * Experience across web content, tools and transactional services, especially those with complex user journeys (involving development of a logical sequence of steps to complete transactions); * Comfortable working with data, from gathering and analysis through to design and presentation: * Comfortable in the capacity of mentor for other user researcher(s) Desirable * Degree in HCI/Usability/Cognitive Psychology/Market Research or related field; * Experience of working in an agile development environment with designers, business analysts and developers to create new digital products and... 28 September 2014 08:08:44 +0000 Digital Performance Analyst (HO) http://www.thedrum.com/jobs/details/79216/Digital%2520Performance%2520Analyst%2520%28HO%29.html Come and join HMRC's vibrant, new Digital Delivery Centre in Newcastle, where the needs of our customers are at the heart of everything we do. Using agile methods and the latest technology, you'll be right at the forefront of building revolutionary new digital services that will be used by millions, changing forever how individuals, businesses and agents deal with their tax affairs In HMRC we offer attractive benefits, good career prospects and a commitment to support your continued professional development, including regular development reviews and access to learning opportunities - both on the job and more formal learning. Travel to other offices may also be expected from time to time. The UK enjoys some of the best-resourced and most highly-regarded public services in the world. These services, and many others, are funded through our taxes. HMRC is there to make sure everyone pays their share. The world is changing and taxpayers, like everyone, need a more responsive and more straightforward digital service. Around 50 million users will be accessing your technology - challenges, and the satisfaction for a job well done, don't get any bigger. You'll be working in a large, multi-disciplinary team of colleagues, contractors and third-party suppliers to specify, collect and present key performance data and analysis for one or more of our digital services. You'll help Product Managers understand whether their service meets performance requirements, communicate with stakeholders, deliver high quality analysis, share best practice right across government and help... 28 September 2014 08:08:44 +0000 UX Designer (HO) http://www.thedrum.com/jobs/details/79217/UX%2520Designer%2520%28HO%29.html Come and join HMRC's vibrant, new Digital Delivery Centre in Newcastle, where the needs of our customers are at the heart of everything we do. Using agile methods and the latest technology, you'll be right at the forefront of building revolutionary new digital services that will be used by millions, changing forever how individuals, businesses and agents deal with their tax affairs In HMRC we offer attractive benefits, good career prospects and a commitment to support your continued professional development, including regular development reviews and access to learning opportunities - both on the job and more formal learning. Travel to other offices may also be expected from time to time. Working closely with developers, content designers, researchers and product managers, you'll ensure that elements such as accessibility are built into designs from the outset. You will need to understand interfaces and transaction flows, be able to prototype in-browser and work to tight deadlines. You will need to work in a fast paced agile and collaborative environment, delivering prototypes, designs and great user centric focused digital services. We are looking for a passionate and creative UX enthusiast, who can turn user needs and objectives into engaging digital experiences For this role you will need; Design experience using hand-coded HTML and CSS; Experience working collaboratively with designers, developers and Business Analysts to develop user experience solutions in a fast paced agile environment; Problem solving experience and ability to apply... 27 September 2014 15:03:27 +0000 Lead Digital Solutions Architect - Agile, Java, Restful - North East http://www.thedrum.com/jobs/details/79215/Lead%2520Digital%2520Solutions%2520Architect%2520-%2520Agile%2C%2520Java%2C.html Lead Digital Solutions Architect required for Government organisation based in Newcastle-Upon-Tyne , North East Candidates CVs must demonstrate the following: Solid experience leading and mentoring a talented solutions architecture team. A solid background in software development and solutions architecture is essential particular within Open Source technologies. Experience in Java, JSON, Restful, NoSQL, MongoDB, Scala, PLAY, Ruby Jenkins, Selenium, Jira, Confluence, Linux, HTML5, Django, Spring, Python, Chef and Puppet technologies is highly beneficial. You must have had experience working within a fast paced, agile and collaborative environment delivery online, web and digital solutions and products. Knowledge of relational and non-relational databases and experience of handling very large data sets . The role: you'll need to work closely with Product Managers and technical teams to understand the needs of tens of millions of users. you'll define outstanding digital solutions for new and existing systems, design RESTful APIs, test platforms and ensure systems are robust. Provide mentorship for all the technical teams within the digital centre. You need to be an active solutions architect within software development and architect used to high-volume services. Working in a fast paced agile environment should be second nature. you'll lead the rapid development of user-driven prototypes to identify technical options and inform architectural approaches. Your skills will cross over with other Architects as you build a continuous delivery... 27 September 2014 12:12:31 +0000 Digital Solutions Architect - Agile, Open Source - North East http://www.thedrum.com/jobs/details/79212/Digital%2520Solutions%2520Architect%2520-%2520Agile%2C%2520Open%2520Source%2520-.html Experienced Digital Solutions Architect required for central government organisation based in Newcastle-Upon-Tyne, North East. The following requirements are essential and must be evident on CVs: Experience of defining end to end architectural solutions within a large-scale enterprise, ideally involving online digital services in an agile environmen t Experience with open source solutions, using and deploying on cloud based platforms Experience in developing digital services on brownfield estates with Legacy systems Knowledge of a broad set of technologies across areas such as system platforms, web, databases, software development languages and tools Experience of agile practices and techniques . Role will involve: Ensuring that systems are robust scalable, open and secure with appropriate overall system design and integration points/API s, and deliver a high quality Digital user experience as a result. Setting the direction of travel during discovery phases and provide solution oversight during subsequent delivery phases. Providing support and guidance to the Digital Delivery Centre teams throughout the project life cycle Providing mentorship and/or line management for software developers and junior software developers. Liaising with various internal stakeholders and subject matter experts, such as security architects, strategy architects etc. Recognising emerging risks and issues during solution definition and identify mitigating actions Having the ability to develop strong working relationships in high pressure... 23 September 2014 10:10:10 +0000 Digital Manager http://www.thedrum.com/jobs/details/78973/Digital%2520Manager.html The Marine Management Organisation (MMO) is a public body that licenses, regulates and plans marine activities in English waters. From big industry to coastal residents, there’s a real demand to understand how we’re working to create clean, healthy, productive and biologically diverse seas, and your task will be to engage them both on our website and right across social media.   About the role Managing the full spectrum of our digital communications, you’ll increase engagement and meet best practice government requirements. You’ll take the lead on website improvements, run the image library and measure website metrics, liaising with the Government Digital Service (GDS) for guidance.   You will also make sure our social media presence is everything it should be, highlighting and acting on feedback and evaluating how channels are performing. Content editing will be down to you too, as you ensure our information is clear and concise, and also provide style training for operational colleagues.   About you You should be professionally qualified or have strong experience in website and social media management. A natural project manager, you’ll be detail-conscious even when you’re providing information to the public at a rapid pace.   You will ideally have worked with the GDS Publisher system before, and be an accurate yet inspiring writer who’s fluent in Photoshop. An understanding of the marine sector, government bodies and political initiatives would be a real advantage.   For further... 08 September 2014 07:07:21 +0000 Senior Account Executive - Macclesfield http://www.thedrum.com/jobs/details/78174/Senior%2520Account%2520Executive%2520-%2520Macclesfield.html Our client is a small but perfectly formed integrated agency based in Macclesfield.  We're on the lookout for an Account Executive/Senior Account Executive to join their team.  To be considered for this role, you must have a minimum of 18 months agency experience and be happy to work as part of a small team where everyone contributes.  You'll be responsible for the day to day account management of a number of consumer based clients and the projects are varied - from advertising to direct marketing and SP & Digital.  We're looking for an Account Executive/Senior Account Executive who has strong skills in developing creative briefs and who can manage the process through to production.  You should have excellent communication skills, an ability to juggle several projects simultaneously and a commercial attitude. The agency has a good reputation with some decent brand clients.  If you're keen to work in a small team where more responsibility is given as soon as you can prove that you can handle it and career development is quicker than in the bigger agencies, then this one could be for you. Please get in touch with Fiona Christian if you would like to have a chat.