The Drum Jobs http://www.thedrum.co.uk/jobs/rss/ 28 November 2016 13:01:46 +0000 Account Executive/SAE (Customer Advocacy) http://www.thedrum.com/jobs/details/143633/Account%2520Executive%2FSAE%2520%28Customer%2520Advocacy%29.html Peer endorsement continues to grow in importance as an influencer of purchasing decisions, and this agency, which is part of a bigger group, is right at the forefront of the burgeoning advocacy market. Due to continued growth, they now require an additional customer reference specialist (AM or SAE equiv.) to join their busy team offering a wide-ranging, high-quality, content-driven service to blue-chip companies across the globe. The format varies – everything from PDF to video, hybrid, web-text, infographic and white paper – but the emphasis is on high-quality testimonials and support materials, and the objective is to effectively service diverse needs in an informative, professional, cost-efficient and timely manner, helping clients to win more business, and in so doing, further establish the agency as market leaders in this specialist area. Specific responsibilities will include: - case study creation - sales and marketing reference - help desk support - customer reference database management - customer reference programme consultancy - incentive and reward programmes - e-newsletters and other comm A marketing/PR agency background would be ideal for this position, and strong communication (written and verbal), organisation and project management skills are required, as is experience in managing the creation of content. A background in technology or corporate comms would be useful, but what really counts is a positive approach, a strong customer service ethic, and a belief in the power of customer advocacy! This is a dynamic, forward-looking... 23 November 2016 07:07:02 +0000 Junior Creative Team http://www.thedrum.com/jobs/details/143032/Junior%2520Creative%2520Team.html This is a fantastic opportunity to join a thriving advertising agency based in Manchester city centre, this agency have growth from strength to strenght and have some of the best talent in the UK, Due to continued success they are now looking for a junior creative team, copywirter and Art Director to join them.  You will have brilliant career prospects and the chance to work with some of the best creatives in the industry.  You will also get to work on high profile TV campains.  Get in touch asap for more information. 23 November 2016 07:07:16 +0000 Account Manager b2b http://www.thedrum.com/jobs/details/143040/Account%2520Manager%2520b2b.html Great opportunity for an Account Manager to join a great B2B agency in Manchester, Account planning Identify and agree client business objectives and resulting communications strategy. Develop objectives to meet this strategy. Have an in-depth understanding of the client’s business and market. Programme implementation Manage and take responsibility for the agreed client programme. Maintain regular client contact; anticipate potential problem areas, devise solutions and communicate to client. Focus on adding value through evaluation of activities. Lead account teams to ensure client objectives are met through the development, implementation and review process. Aim continuously for best practice to assist in meeting client programme objectives with optimum use of time and value delivered. Develop and broaden client relationships to a level where the client has a clear respect for the value of your opinion, and that of your team.   International Use relevant language(s) – both written and spoken – on a regular basis in a business context.  Travel to attend client meetings/exhibitions as required; amount of travel will depend on client portfolio. Knowledge Build and maintain an in-depth knowledge of economic and industry issues. Build an in-depth knowledge base of clients within team, client publications, industry publications and issues. Advanced writing, reporting and presentation skills. Advanced understanding of print, digital, photography and design. Demonstrate project...