The Drum Jobs http://www.thedrum.co.uk/jobs/rss/ 16 February 2017 16:04:10 +0000 Senior Product Manager http://www.thedrum.com/jobs/details/150591/Senior%2520Product%2520Manager.html NHS Digital are looking for a talented and experienced product manager (in Exeter or Leeds) to assume responsibility of a key product in urgent and emergency care. The role will primarily focus on Directory of Services - an existing service that is key in connecting patients to the right care for their needs. The role will not only ensure the continued development of the product to meet user and stakeholder needs as part of an in-house product development team, but also to potentially oversee the creation of new product teams as additional, related products are identified. Key responsibilities include: • Lead one or more multi-disciplinary agile delivery teams to deliver high profile NHS facing products and/or iterations to existing products to meet user needs • Be responsible for strategic product planning, roadmapping, and product backlog • Gather user needs based on a communicable understanding of diverse audience groups, including both patients and healthcare professionals • Interpret user research in order to make the correct product decisions, noting that users do not always know what they want, and demonstrate a clear understanding of wider system context and business constraints and how to work effectively within them • Underpin the delivery and iteration of digital services through effective analysis of qualitative and quantitative user data • Keep continually abreast of changes to user habits, preferences and behaviours across various digital platforms and their implications for successful delivery of government digital... 27 February 2017 01:01:39 +0000 UX DESIGNER OPPORTUNITY IN CENTRAL CHELTENHAM http://www.thedrum.com/jobs/details/151431/UX%2520DESIGNER%2520OPPORTUNITY%2520IN%2520CENTRAL%2520CHELTENHAM.html UX DESGINER CENTRAL CHELTENHAM PAYING UP TO £60,000 My client is looking for a UX Designer to join their exciting start up as they continue to go from strength to strength. You will be involved in a fast paced development environment working independently and within a team. You will work closely with users to build beautiful products and be responsible for leading the virtual design of the product. Responsibilities: -Working closely with customers to understand their needs -Help translate requirements into compelling designs -Work closely with the engineers within the team to develop prototypes. Requirements: -Good communication skills and able to confidently represent the company to both current and potential customers -Experience with modern design tools including Photoshop -Ability to work closely with demanding engineering teams! Benefits: My client believes very strongly in a great work/social balance and is constantly striving to achieve a fun, flexible, healthy atmosphere. Benefits include an office pool table, weekly yoga sessions, regular social events and a fantastic view of the Cotsworlds. UX DESGINER CENTRAL CHELTENHAM PAYING UP TO £60,000 Please call Tom O'Donnell or email your CV to (see below) ASAP, interview slots are for next week! ISL (Incite Solutions Ltd) is acting as an Employment Agency in relation to this vacancy. 27 February 2017 01:01:39 +0000 Data Marketing Account Manager http://www.thedrum.com/jobs/details/151433/Data%2520Marketing%2520Account%2520Manager.html Account Manager - Cirencester - Data marketing - £25,000-£35,000 + Benefits Innovative Data Marketing organisation requires an Account Manager to manage all assigned work requirements for the account team's clients, coordinating internally and externally, and to deliver to these work requirements as internal/external projects. Key responsibilities: Manage the financial control of clients within your portfolio, ensuring the necessary paperwork has been raised within required timescales and is kept up to date. Liaison with third parties for provision of any agreed services. Provide advice of project completion or output delivery, to client or third parties, in writing and to timescale, ensuring all deliverables have been met. Business Management & Development: Play a contributing role in the identification of all aspects of anticipated work for commissioned projects, involving internal teams as required and providing clients with any necessary documentation for successful sanction by client procurement departments. Identify opportunities and drive business value from existing clients by presenting structured, relevant options for development of existing projects. Contribute to new business/business development targets against assigned client(s). Client Relationship Management: Establish and maintain knowledge of client's business and its market sector, disseminating client and industry news and information to the team and senior management on a regular basis. Attend client meetings (eg: status meetings, planning, campaign... 24 February 2017 13:01:16 +0000 Senior PHP Developer - Swindon - £42k http://www.thedrum.com/jobs/details/151390/Senior%2520PHP%2520Developer%2520-%2520Swindon%2520-%2520%C2%A342k.html Greywood ae delighted to be representing an award-winning, nationwide client who require a Senior PHP Developer to join their expanding team. Based at head offices in Swindon, the client have an immediate requirement for the following: Key responsibilities & tasks Participate in a team-oriented environment to develop complex web based applications using best practices. Maintain existing codebases to include troubleshooting bugs and adding new features. Interface with colleagues directly to gather requirements, troubleshoot problems, provide training etc. Balance a variety of concurrent projects. Create technical specification from a non-technical colleague and deliver a project to that specification whilst also communicating your changes to the development team. Write technical documentation to support systems. Write test plans and unit tests to support the systems where appropriate Experience required Strong commercial PHP (PHP5) development - ideally 3+ years Proven track record for developing scalable web applications Strong experience writing clean code with the ability to pick up new technologies quickly PHP / LAMP / MySQL / Linux / XSL / XML Technical experience required includes - MVC frameworks, Unit testing, Zend, JavaScript frameworks such as jQuery. Be able to code complex DDL and DML SQL from scratch. Optimize queries and modify existing SQL in a MySQL environment. Able to develop cross-browser interfaces using XHTML/HTML5, CSS and JavaScript.Experience with version control systems such as SVN and GIT.Utilised Linux/Unix... 24 February 2017 13:01:10 +0000 PHP Web Developer - Poole - £38k http://www.thedrum.com/jobs/details/151344/PHP%2520Web%2520Developer%2520-%2520Poole%2520-%2520%C2%A338k.html PHP Web Developer Vacancy Greywood are currently recruiting on behalf of a multinational client seeking a Web Developer with experience in web fundamentals and responsive design. Key Responsibilities: The successful candidate will be involved in developing our bespoke system with ongoing development and maintenance responsibilities. The Web Developer will also work alongside the wider IT team providing support for the business as when required. The IT team has lots of project work in the pipeline, with exposure to cutting edge technologies and methods. This is a fantastic opportunity for a Web Developer to join an exciting team in a relaxed professional environment. SKILLS REQUIRED: · PHP Web development experience (ideally PHP5) · Web technologies (HTML, CSS, JavaScript) · Bootstrap · JQuery · Microsoft SQL, MySQL COMPETENCIES REQUIRED: · Good ability to communicate, both verbally and in writing · Ability to work independently, without constant supervision · Customer service ethic that embodies courtesy, patience, and helpfulness · Demonstrable development skills and experience Based at the clients Dorset office in Poole, this is a fantastic opportunity for a talented PHP web developer to join a skilled team and enhance their career development. This truly is a fantastic opportunity for the right candidate, with Salary up to 38k + Benefits + FLEXI TIME Interviews will commence asap so Do not hesitate, apply today!! 24 February 2017 13:01:09 +0000 Digital Technical Architect (Architect) http://www.thedrum.com/jobs/details/151338/Digital%2520Technical%2520Architect%2520%28Architect%29.html Digital Technical Architect (Architect) The Nationwide Digital Roadmap forms the core piece of Nationwide's corporate objectives. Digital interactions are increasingly becoming the primary way many of our members interact with the society. As a Digital Technical Engineer you will play a key role in delivering our digital roadmap to our members and will have the opportunity to design systems used by millions on a daily basis and featured in national media campaigns. You will get the opportunity to work with the most up-to-date mobile application technologies and work with teams around the world to deliver changes to our members. •Location: Based at our Head Office in Swindon •Salary £negotiable dependent on current package •Full time, permanent opportunity, 35 hours a week At Nationwide we believe in putting our members' needs first and are looking for individuals up-to-date with the latest developments in their fields, who strive to improve member experience through industry leading design, technical excellence and best practice. Who we're looking for - Digital Technical Architect (Architect) We are looking for a number of Digital Technical Engineers across several areas who can play a key part in designing Nationwide's current and future platforms. These include designing mobile, tablet and wearable banking applications as well as point of sale, branch and contact centre systems. You'll have experience working for an organisation that operates a complex technical portfolio with multiple objectives. You'll be used to working in a challenging... 24 February 2017 13:01:08 +0000 PHP Web Developer http://www.thedrum.com/jobs/details/151325/PHP%2520Web%2520Developer.html PHP Web Developer, Cirencester, salary up to £40,000k DOE Come and join one of the best businesses to work for in the UK! PHP Web Developer with strong skills in MySQL, HTML, CSS & JavaScript required by award winning, rapidly expanding financial comparison business. In this exciting PHP Web Developer role you will use your technical skills on a wide variety of new projects, maintain existing systems and will ensure high standards in a fast paced development environment. No day will be the same and you are encouraged to share your ideas and collaborate with the team to deliver innovative solutions! To be considered for this PHP Web Developer role you must have a proven track record of developing scalable web applications and the following skills: Good commercial PHP and MySQL development experience HTML, CSS and JavaScript/JQuery You should have strong experience in writing clean code and will possess the ability to pick up new technologies quickly. Other skills required: Agile/SCRUM methodologies LAMP stack experience AJAX, JSON, XML Unit and functional testing You will be enthusiastic, organised, and possess strong analytical skills as well as have a huge desire to learn and progress. The offices in Cirencester are based in a Grade II listed castle with a cinema room, onsite gym, pool table, table football, games consoles, fully equipped kitchen, free breakfast and beer Fridays! As well as this amazing working environment you benefit from an incredible bonus, up to 7.5% matched pension, annual trips abroad, time for personal... 24 February 2017 00:12:55 +0000 Technical Analyst - Gathering Requirements - High Level Design http://www.thedrum.com/jobs/details/151313/Technical%2520Analyst%2520-%2520Gathering%2520Requirements%2520-%2520High.html Technical Analyst - Gathering Requirements - High Level Design - Detailed Function Design XLS - South West Talent are currently recruiting for a Technical Analyst based in the South West. This is a great opportunity to work on a variety of projects ranging from single-person, short-term assignments right up to multi-year, multi-million pound contracts with teams of more than 50 people. The successful candidate will have: A strong background in software projects; An ability to run a workshop and gather the business requirements; An ability to convert business requirements into functional requirements; A passion for problem solving; Demonstrable experience of SQL, Access and VBA; Experience of using XLS; Excellent communication skills; Flexibility to travel. For more information about this exciting opportunity, please send CV's immediately. 24 February 2017 00:12:51 +0000 Junior PHP Developer. South Bristol http://www.thedrum.com/jobs/details/151276/Junior%2520PHP%2520Developer.%2520South%2520Bristol.html PHP Developer/Programmer ( OOP, MVC, MySQL ). South Bristol. Salary: To 25,000 This is a fantastic opportunity for a Junior PHP Developer to join an established company able to offer stacks of interesting web development projects and a career. Junior PHP Developer - Key Skills: - PHP development experience. - Understanding of OOP and MVC. - Passion for best design and coding practices. - MySQL experience. - Basic understanding of JavaScript, HTML5 and CSS3. - Must have good English communication skills. - Must be eligible to work in the UK. About the Junior PHP Developer role: The successful Junior PHP Developer/Programmer ( PHP, MVC, MySQL ) will be part of a small and growing development team. Your role as Junior PHP Developer/Programmer ( PHP, MVC, MySQL ) will involve: - Writing clean and well-designed code. - Backend web application development - Developing and deploying new features for our client's web assets. - Bug tracking and version control. - Producing quality coded solutions from design specifications. About the Company: Our client is an establish end-user business that is at an exciting stage in the development of a major new web site and integrated application. For more information about this Junior PHP Developer/Programmer ( PHP, MVC, MySQL ) please apply now for an interview. 24 February 2017 00:12:51 +0000 Digital Designer; with Adobe Photoshop; HTML5; CSS http://www.thedrum.com/jobs/details/151277/Digital%2520Designer%3B%2520with%2520Adobe%2520Photoshop%3B%2520HTML5%3B%2520CSS.html Digital Designer; with Adobe Photoshop & Illustrator; HTML5; CSS and jQuery Gloucester; up to £27,000 + fantastic working environment ISL Recruitment is working alongside a prestigious brand based in Gloucester to find a Digital Designer. This is such a cool opportunity for a creative individual with some commercial experience to join an rapidly expanding company, with what I would call one of the coolest offices in Gloucester! *Are you a Digital Designer looking to take the next step in your career? *Would you like to join a sought after and renown brand on the outskirts of Gloucester? *Are creative and looking to utilise this skill set in a commercial environment? *Do you have experience with Adobe Photoshop & Illustrator; HTML5; CSS and jQuery? *Do you enjoy working within tight deadlines? *Would you like to go to the gym, in your lunch break, in the office? *Do you like the sound of an onsite subsidised canteen with free fruit, doughnuts, drinks and biscuits? If so then get in touch today! I have immediate interview slots available, this is a fantastic opportunity - I doubt it will be available for very long! My client operates in the retail sector and are known in the market for the quality and customer care. They are looking to bring on-board a Digital Designer who will be create the digital assets for all digital communications. This could be anything from email marketing, responsive landing pages and online banners. For this reason I am keen to talk to creative individuals with an eye for detail. This is a fantastic opportunity to progress... 24 February 2017 00:12:50 +0000 Front End Developer - Poole, Dorset - £40K http://www.thedrum.com/jobs/details/151263/Front%2520End%2520Developer%2520-%2520Poole%2C%2520Dorset%2520-%2520%C2%A340K.html Front End Developer Javascript, HTML, CSS, .Net, Agile £30,000 - £40,000 Poole, Dorset Front End Developer required to join my client who are a successful software development company based in Poole, Dorset. Our client are searching for a Front End Developer to join and expand their experienced development team and help deliver future iterations of a suite of web applications and products. The ideal candidate will have a minimum of 2 years technical background particularly within JavaScript and Front End web technology, and also have a keen interest in learning new technologies. This is a fantastic time for a developer to join a fun, dynamic software company that is continuing to grow and has excellent career prospects. Skills Required: Javascript HTML CSS Agile .Net C# As a Front End Developer you will earn a competitive salary between £30k - £40k dependent on experience. If you are eager to learn and open to using varied tech then please send your CV to (see below) 24 February 2017 00:12:50 +0000 Project Manager -Software/Digital company http://www.thedrum.com/jobs/details/151267/Project%2520Manager%2520-Software%2FDigital%2520company.html Project Manager- Software/Digital Company in central Bristol BS1 Salary: IRO £40,000-£50,000 depending on experience, skills and qualifications Benefits include company pension, bonus scheme, flexible working & generous holiday allowance Role Summary Felinesoft is looking for a Project Manager to support our talented development team in central Bristol. Our clients span many sectors and include many household names as well as government bodies, SMBs and inspiring start-ups. You will work as part of a friendly, expert team, using agile development methodologies. With a background in development, you will have the intelligence, knowledge and project management experience necessary to cut straight to what's relevant and ask the right questions at the right time. You will enjoy working on a variety of software, web and app projects. Your responsibilities will include: Running and managing a portfolio of projects Ensuring client and in-house teams work together smoothly Confident planning and management of tight schedules and budgets using agile methodologies Managing budget, scope, schedule for projects Identifying, creating and managing Risk Registers and Issue Logs Managing Change Requests identified during Project deliveries Balancing resource planning across multiple projects Regular status reporting and communication with project stakeholders Strong financial focus on delivering benefits for both the customer and the compan Supporting the Sales team with bids, tenders and presentations  Essential... 23 February 2017 12:12:03 +0000 Account Executive http://www.thedrum.com/jobs/details/151231/Account%2520Executive.html A Leading Marketing Communications organisation based in Swindon requires a Account Executive to join their growing produce team on a permanent basis. The purpose of this role is to p rovide day to day contact and support for designated clients, ensuring their business requirements are satisfied. The company requires a candidate with previous customer service experience with knowledge of the marketing communications space. Responsibilities: Supporting all elements of the service provided to the client, coordinating client requirements to deliver seamless services, products, and solutions. Maintain close sustainable relationships with day to day operational clients to ensure good customer service. Support financial performance to ensure revenue and profit budgets are met. Contribute to effective team performance. Requirements: Customer service experience essential Knowledge of sector or industry desirable Works in a systematic, methodical and orderly way Follows directions and procedures 22 February 2017 12:12:43 +0000 Key Account Manager - Applied Diagnostic http://www.thedrum.com/jobs/details/151071/Key%2520Account%2520Manager%2520-%2520Applied%2520Diagnostic.html Key Account Manager for Applied Diagnostic Group, South UK Based We have an exciting opportunity available with our global leading client as a Key Account Manager to cover the South UK territory. As a Key Account Manager for the Applied Diagnostic Group you will develop and strengthen relationships with the Diagnostic Customers with the goal of increasing Sales and Profitability. You will work with a team of Sales Specialists and Internal Support functions to grow and support the allocated accounts. The responsibility of the Account Manager includes negotiations of contracts and tenders aswell as working on customer specific projects. Your role: Visit Existing and Potential Customers. Manage Sales Opportunities by generating and following leads Successfully manage and deliver against individual and sales team targets within a specified area of responsibility (eg region, key accounts) Monitor and take action to close gaps against sales targets and update forecasts as required Understand Customer's business, their needs and goals and identify potential new business. Who you are: University Degree or Higher in Science (Pharmaceutical Science, Biology, Biochemistry) Account Management Experience Strong Communication and Presentation Skills Well Organised and ability to work on own initiative Willingness to travel 40-50% of the time mainly within South UK. For more information please send email to: (see below) or apply directly. 22 February 2017 12:12:43 +0000 Digital Analytics Manager http://www.thedrum.com/jobs/details/151079/Digital%2520Analytics%2520Manager.html Digital Analytics Manager Competitive salary + benefits A "leading" UK website in the Internet retailing 2017 Top 500 report. A extremely successful site that attracts over 2.5 million visits a week. More than 27,000 products online and expansion into international websites. It's fair to say we're growing fast! Not content with our huge growth in the UK, we're now taking on Europe. The Digital Analytics Manager role If you love data, you'll love this role! Working within our multi-award winning Ecommerce department, you'll play a key role in understanding what makes our Web channel so successful. Not only will you be a do-er in this role, you'll be managing two junior Analysts too! You'll be responsible for analysing the whole end-to-end user experience of the website and continually look into any further improvements. You'll understand and interpret Web Analytical behavioural statistics and use this to deliver actionable insight and drive change across the department. The Skills you need as a Digital Analytics Manager A self-starter with a strong Analytical, digitally focused background! You'll have experience working in a fast moving retail environment, so responsibility and a hefty workload doesn't faze you. If you've got management experience then great, if not, you're looking for this in your next career step. You'll ideally have Google Analytics experience, so will be able to utilise this knowledge across the team. You're a sucker for detail so nothing will get missed under your watch! Screwfix Plumbers,... 21 February 2017 00:12:48 +0000 IT Technical Account Manager - Managed Services - Non Sales http://www.thedrum.com/jobs/details/150923/IT%2520Technical%2520Account%2520Manager%2520-%2520Managed%2520Services%2520-.html Are you proud when zero problems happen with a client your responsible for? Can you live with not have issues and be "unknown" rather than being the knight in shining armour? Do you thrive on sharing your knowledge and making IT simple not a "black art"? Can you follow a standard process day in day out completing the same tasks every day with different clients? This fast growing Managed Services company is in need of an experienced customer focused Technical Account Manager (ITAM) to join their team in providing exceptional IT support services to SME businesses based in Bristol, the South West and South Wales. Essential Duties The ITAM will be the onsite resource at multiple client locations to proactively manage the client, and the client's environment to prevent downtime as well as to help minimise the amount of issues that end up with the help desk team - Notifying manager of site arrival - On arrival communicate the goals and tasks for the day and determine if there is anything pressing. - Additionally check in with principal(s)/owners - Communication halfway through visit to advise on task list status and prioritise if not everything will be successfully completed - Perform best practices audits/implementations - Auditing of machines, antivirus, and email - adding or removing as necessary - Documentation of client site - ensure configurations are up to date - Daily huddle - Detailed documentation of daily tasks - Daily entry of time and notes into ticket before end of day - Small Installations (PC's, Laptops, Firewalls, Switches) - Warranty Management - Small... 21 February 2017 00:12:47 +0000 Web Developer - Full Stack http://www.thedrum.com/jobs/details/150912/Web%2520Developer%2520-%2520Full%2520Stack.html This is an exciting opportunity to join a design and development agency based in Swindon. Having burst onto the scene in 2014, they continue to strive to meet the urgent need for an agency which can deliver dynamic and inspired content, but can also provide a distinct and powerful personal experience. The agency has gone from strength to strength during this time and are now looking to further expand their team to include an experienced full-stack developer. What do they look for? Required - 3-5 years of commercial experience. - WordPress with Laravel and PHP 5.6+ - OO PHP / MVC. - At least 1 front-end MVC framework (VueJS / AngularJS etc.). - Experience of API development and integration. - JSON and REST knowledge. - Strong HTML/CSS skills. - VCS experience (GIT). - Unit and Functional Testing. - Excellent time management. Desirable - Knowledge of OctoberCMS / MODX. - Has hand-crafted WordPress themes. - Experience with Github / Bitbucket / SourceTree - SASS / LESS. - Bootstrap 3 / 4 - Linux CLI - JavaScript with jQuery The work they do This company specialises in OctoberCMS and Wordpress builds/maintenance, but are not limited in this regard. They have a great deal of experience in the creation of bespoke plugins, web applications and custom builds; recent work has included design overhauls of public-facing static sites as well as side projects such as the development of a Laravel/VueJS task tracking application which consolidates two 3rd party services. The tech they use If you enjoy using a wide range of tools and technologies, then you will love working at... 18 February 2017 00:12:23 +0000 Digital Marketing Executive http://www.thedrum.com/jobs/details/150722/Digital%2520Marketing%2520Executive.html A Digital Marketing Executive is required to join a highly successful and expanding Managed IT Service Provider. Providing clients with a holistic approach to their technology requirements, this company has built an outstanding reputation for providing first class business solutions to their clients locally, nationally and internationally. They are looking to win new customers and drive further revenue growth so are seeking an experienced digital marketing executive, responsible for driving and optimising all marketing activity. Do you have what it takes for this key role within the business?! You will be passionate and determined as well as a bright and engaging and you will be keen to join a fast-paced and growing business where you can make a real difference. Key tasks and responsibilities: - Drive lead generation activity for the company - across all channels (Web, Social Media, email, phone, PPC, and events) - Manage content strategy, generate ideas, source content, manage content calendar and liaise with agency where necessary - Ensure brand consistency across all the customer touch points and maintain file management system for all company marketing documents - Support Management on delivery of website and digital projects and marketing efforts - Design, create and implement all external email communications targeting the company's supporters, volunteers and service users to promote their events, work and services - Maintain email contact lists and business CRM - Design, create and implement email communications targeting existing customers, and the wider... 18 February 2017 00:12:23 +0000 Web Administrator & Digital Copywriter http://www.thedrum.com/jobs/details/150724/Web%2520Administrator%2520%26%2520Digital%2520Copywriter.html This company is looking for another person to join their small yet busy marketing team to assist with managing and running their successful ecommerce websites. This role will include updating product images & copy on the site, taking into consideration web analytics to create keyword rich SEO copy, as well as managing the product portfolio online. Working alongside their external SEO and PPC agency to drive the success of the website you will be expected to optimise the website to achieve their business strategy and plans. As well as these key tasks you will help their customers with website queries and be the first port of call for account customers who wish to have their online accounts activated. The role requires a person with previous experience of SEO, web analytics and copy writing skills who can write benefit focused, keyword rich copy that strengthens their current organic rankings. There will be opportunities within the department to develop further skills across the marketing mix for the right candidate. They are looking for someone that wishes to take their career to the next stage and prove their competence in running a successful e-commerce website. The role is varied and offers opportunities to develop skills to the next level. You will have autonomy to help drive the strategy and work towards their business goals and objectives, as well as being involved with projects to update the website and the e-marketing mix. The successful candidate will have the ability to use their initiative, work autonomously as well as with the team, and want to drive sales... 15 February 2017 23:11:34 +0000 Social Media Executive http://www.thedrum.com/jobs/details/150522/Social%2520Media%2520Executive.html This media company offers all you need to know about food and drink innovation and trends around the world and interprets them to help you improve your business. This company has 2 international leading publications. It also operates the industry's most established and respected awards schemes: the World Food Innovation Awards, World Dairy Innovation Awards and World Beverage Innovation Awards. The Social Media Executive will be responsible for effectively running all of their social media channels. The candidate will be responsible for creating and driving content on a range of platforms, to increase reach. The main aim is to effectively promote the overall brand and its products and services, through the given social media channels, alongside creating a strong strategy to be able to do so. The Social Media Executive will also support other marketing activities when required. Key Responsibilities: - Oversee all company social media account management. - Build and execute social media strategy through competitor research, platform determination, messaging and audience identification. - Generate, edit, publish and share daily content that is correct for each specific platform and builds meaningful connections and encourages community members to take action. - Create social media campaign calendars and campaigns. - Continuously improve, by capturing and analysing the appropriate social data/metrics, insights and best practices, and then acting on the information. - Increase engagement to all social media channels. - Collaborate with other departments to manage...