The Drum Jobs
29 July 2015 01:01:05 +0000Account Managerhttp://www.thedrum.com/jobs/details/100648/Account%2520Manager.html We are looking for a motivated and proactive Account Manager to work in our high profile Managed Services division. RM Education is the leading supplier of Managed Services to UK schools. As Managed Services Account Manager you will be responsible for building and nurturing strong relationships at operational and management level with a number of customers within a defined geographic patch. You will be the main sales contact for these Accounts and you will work closely with the Client Relationship Manager and Operations teams with shared responsibility for renewals, revenue growth targets and profitability. In addition you will ensure that customer care is maximised with timely and appropriate responses to customer service issues. This role is office based, however you will be expected to visit the key contacts within your geographical patch on average 6-12 times per year. A driving licence and willingness to travel are therefore essential. Key responsibilities Providing quotations, proposals and as required tender responses to these customers Providing product and solution advice in line with each accounts priorities and ICT development plans Local marketing and sales campaigns in partnership with a central marketing team Arranging virtual and on-site events for groups of customers Building relationships with existing key personnel and identifying new customers within each account area Proactively promoting products and services at multiple levels as appropriate within each customer account Providing support and cover to colleagues working with other sales...29 July 2015 01:01:05 +0000Risk & Asset Lifecycle Planner - Glasgow or Edinburgh or Dundeehttp://www.thedrum.com/jobs/details/100649/Risk%2520%26%2520Asset%2520Lifecycle%2520Planner%2520-%2520Glasgow%2520or.html Risk & Asset Lifecycle Planner- Permanent - £28,000 - £36,000 - Glasgow or Edinburgh or Dundee This key role with our utilities client will be looking at how asset risk will affect customer service and also the whole life costings for asset life cycle plans. What does this mean? Your purpose will be creating and embedding system management plans essentially, "how do we manage our assets?" Duties will include: Identifying risks to customer service and assets for example: What happens when an asset stops working? What is the loss to the customer/the community? Work out a backup plan to minimise risk. What's the cost in money and reputation? When do we decided to buy, sell or demolish our assets? All big decisions on assets. Desirable Skills: Previous experience in a Risk Planning role, preferably looking at Asset or in the utility/construction sector (eg power, water etc.) Experience working in a customer-driven organisation Member of the Institute of Risk Management IRM (not essential) Risk Management degree or equivalent (not essential) Parity Professionals - Source, Develop, Transform Parity Professionals Ltd acts in the capacity of an Employment Agency when providing permanent recruitment services.