The Drum Jobs http://www.thedrum.co.uk/jobs/rss/ 02 September 2014 13:01:18 +0000 Account Director (International Brand) - Birmingham/Amsterdam http://www.thedrum.com/jobs/details/77915/Account%2520Director%2520%28International%2520Brand%29%2520-.html The Account Director is a senior member of the Agency business, carrying responsibility for customer service delivery, operational excellence, innovation and sales growth. The Account Director will be responsible for all aspects of the customer relationship, account management, strategic development and delivery of the Agency service and technology platform for the customer. The role will encompass the overall management and innovation of the customer’s business, the development of the customer relationships, identification of new opportunities and liaison with internal departments. This includes the recruiting, management and development of a dedicated account team, your team will comprise of 2 account managers and production operatives. The Account Director will also be responsible to communicate, track and achieve all financial targets, adhere to commercial standards, and optimise commercial benefits from the customer account. The location of the Account Director will be split between the UK and Holland so regular travel will be required. The successful candidate will need to be highly motivated, able to perform under pressure, have experience of working with international brands in a marketing capacity either client side or agency side but both would be good.   Key Responsibilities Strategic Development - Build and maintain strong relationships with key decision makers in the customer organisation, identify their needs, maintain and develop the Agency business and ensure quality delivery of service in order to provide excellent customer... 02 September 2014 09:09:31 +0000 Email Marketing Executive http://www.thedrum.com/jobs/details/77889/Email%2520Marketing%2520Executive.html Email Marketing Executive role for a growing and successful Digital Agency based in Manchester city centre. The agency works on projects for major clients across Digital Marketing channels such as SEO, PPC, Social Media, Email Marketing, and Design & Build. You should have experience within a number of areas including Email Marketing, Analytics, Data Analysis, with a proven track record of success, so you’ll need to be a marketer who enjoys the challenge of analysing and spotting trends in data which you can then use to your advantage and ultimately see the success of your insight and analysis through ROI and increased revenue. The company are great at promoting from within and on merit, they also provide access to external training courses and accreditation.  It’s an excellent opportunity to progress your career.   If you would like to have an informal chat about this role please contact our MD Julie Ollerton between 12-2pm any day or pop over a copy of your cv, we aim to respond to all applications, successful or not, within 48 hours. 01 September 2014 10:10:33 +0000 Head of PR http://www.thedrum.com/jobs/details/77781/Head%2520of%2520PR.html Head of PR Manchester Highly negotiable expected to be £45-55k region   Head of PR /  PR Director role with Manchester city centre agency.  Our client is a Manchester agency with a great PR offering, they are on an upward growth curve and have significant and ambitious plans for the future. They need a senior PR to head up the department and team and you will report into the board.  Working across a range of clients, you need to be a strategic thinker, able to find the creative angle in any story.  You’ll inherit a great team and will have responsibility for their management and development and for growing the team.  You will be part of the agency senior management team, directly inputting into the agency’s future plans and growth. You should be driven and ambitious, with a positive attitude and bags of enthusiasm.  There is a huge opportunity at this agency for the right person.  If you would like an initial informal and confidential chat please contact us, one of the senior consultants will be willing and able to take your call between 12-2pm – we lunch at our desks as it’s usually a good time for you to pop out and call us.  M7285 01 September 2014 10:10:06 +0000 Account Manager http://www.thedrum.com/jobs/details/77778/Account%2520Manager.html Brief overview This is an opening with an award-winning marketing and communications agency which works with a wide variety of well known consumer brands and is looking to expand their team.  The role The key function of this role will be oversee the development and execution of online and offline marketing campaigns for some leading UK brands. You will also oversee a small team of account executives as well working on the creative and strategic development of campaigns, in conjunction with your designated  Account Director.  Projects are wide and varied and will range from online promotions to in-store literature, press, DM as well as viral/social marketing.  Needless to day, the role will also involve overseeing budgets, time scales as well ensuring the creative impact of campaigns is adhered to at all times.     What we’re looking for To be considered for the role,  you will have a minimum three years' experience of working in an agency environment where you have been managing online and offline campaigns.  You will ideally have a formal degree at minimum 2:1 level in marketing or a related discipline, in addition to exposure to working on consumer brands.  You will be expected to demonstrate excellent organisation, time management and communication skills with experience of dealing with internal teams, external suppliers, and clients. The ability to lead the creative process is also very important.  Attention to detail, market knowledge, creativity, and thoroughness are also crucial for this... 29 August 2014 11:11:18 +0000 Digital Fundraising and Marketing Assistant http://www.thedrum.com/jobs/details/77702/Digital%2520Fundraising%2520and%2520Marketing%2520Assistant.html An exciting opportunity to join a highly successful Digital Team at one of the world's leading emergency aid organisations as the shift to digital marketing and fundraising accelerates.   Be part of a team that is committed to innovation and creativity as it delivers vital funds and raises awareness of MSF's humanitarian mission.   This role offers the opportunity to develop and learn, gain experience working in the not-for-profit sector and get involved in international projects.   Closing Date: 9am, 8th September 2014 Interview Dates: Week Commencing 15th September 2014   28 August 2014 12:12:14 +0000 Marketing Executive - join the UK Media Brand of the Year http://www.thedrum.com/jobs/details/77612/Marketing%2520Executive%2520-%2520join%2520the%2520UK%2520Media%2520Brand%2520of.html The Drum is the UK Media Brand of the Year, the UK Business Magazine of the Year and Publishing Innovator of the Year.   We have a wide range of products and services for brand marketers, marketing agencies, media owners and marketing industry suppliers, including The Drum magazine, thedrum.com, Recommended Agency Register, events and The Drum Network.   We are looking for a bright and motivated marketer to help us continue our growth and achieve our business aims.  The role will be specialising in engaging marketing agencies with our brand and growing our agency customer base.    The responsibilities include: Creating and executing a plan for marketing to agencies Promotional activity – segmenting data, creating and running the promotions and monitoring effectiveness Utilising a range of channels including print and online advertising, direct, paid and organic search, events, content marketing Running social media support aimed at agencies Providing warm leads to the sales team Ensuring web content is created for the marketing of products Ensuring sales materials are available and up to date for all products   The successful candidate for this role will have proven success in at least one previous marketing function (ideally within the publishing or agency environments) with a minimum of three years’ experience.   You need to have direct and digital marketing skills, from mapping and planning through to execution and measurement.  Copywriting skills would also be helpful. Your numeracy skills must... 28 August 2014 07:07:15 +0000 Senior Account Director http://www.thedrum.com/jobs/details/77579/Senior%2520Account%2520Director.html This is one of the most high profile roles in the Midlands heading up a high profile automotive account, there is a clear progression path with a position on the board.   get in touch ASAP for confidetial chat 26 August 2014 14:02:21 +0000 Marketing Account Executive / Senior Account Exec http://www.thedrum.com/jobs/details/77404/Marketing%2520Account%2520Executive%2520%2F%2520Senior%2520Account%2520Exec.html Account Executive / Senior Account Exec, Marketing Agency in Manchester A fantastic opportunity has arisen for an Account Executive / Senior Account Exec to join an award winning integrated agency based in Manchester. The Account Executive will support a busy Account Management team to ensure the client`s objectives are met on a day to day basis; writing briefs, attending meetings, client liaison, liaising with the internal design and production teams and take responsibility for the day-day- management of accounts and working closely with the team to deliver an exceptional client service As an Account Executive / Senior Account Exec you will have the following responsibilities: - Working on a portfolio of clients - Clear understanding of client business issues and requirements - Dealing with all aspects of a client brief - Ensuring necessary actions are undertaken by the design and project teams - Working closely with the Account management to team achieve sales targets and profit margins - Attending client meetings - Completing administrative work, as required - Presenting creative work, costs and time planning As an Account Executive / Senior Account Exec you will have the following skills and experience: - High levels of organisation - Keen eye for detail - Excellent spoken and written communication skills - Excellent people skills - Good business sense and the ability to work to budgets - Previous experience within a Marketing Agency - Working within teams to deliver results This really is a fantastic opportunity for an Account Executive / Senior Account... 22 August 2014 16:04:49 +0000 Creative http://www.thedrum.com/jobs/details/77311/Creative.html Do you consider yourself an ideas person? Here at HAVAS LYNX we work as a team on projects of all shapes and sizes. Creativity and ideas lie at the heart of everything we do and we now have an exciting opportunity for a Creative to join our award winning Studio. We’re looking for someone who has a passion for coming up with creative concepts and is confident creating incredible pieces for print and digital. Day to day you will work with Account Handlers, Writers and Developers and we’re seeking someone who is comfortable working in a multi-disciplinary team, thinking of ideas one day, designing them the next, then crafting them the day after. We hope you’d be passionate and proud of your work and that you keep an eye on the finer details. We’re very proud of our heritage and culture, so in return, you’ll find HAVAS LYNX is a sociable, friendly environment. We place a great deal of focus on the development of our people, supporting you and providing ample opportunity to advance your career.  Sounds like the perfect role for you? Great - please send your CV and portfolio to Aimee via Aimee.Stapleton@havasww.com 15 August 2014 11:11:26 +0000 Support Executive http://www.thedrum.com/jobs/details/76869/Support%2520Executive.html Exceptional Warwickshire based business seeks Support Executive to join their team in a period of accelerated growth. This is a unique opportunity to join one of the UK’s most successful digital agencies. With over 200 people across four offices and a turnover in excess of 15 million, this well-established multi award winning digital agency continues to experience aggressive growth, making their Midlands office one of the fastest expanding agencies in the region. With an impressive client service delivery and complete range of digital services, they keep on winning business and therefore need to recruit at several levels. As Support Executive you will be joining the client services team acting as an interface between the agency and its clients, ensuring all day to day handling of client projects and administrative duties are completed to the highest of standards. You’ll also be responsible for the project management of small to medium sized client projects covering all forms of digital activity. To be considered you’ll need a proven base of customer service experience ideally within an automotive environment. You’ll need to be organised to the point of obsession and possess excellent communication skills and as importantly as all of the above have a passion for top quality customer service and the drive and determination to progress within it. This is a key role for the agency and requires a savvy individual with a proven track record of delivering within a similar role. Agency experience is beneficial but not necessary. Apply today for... 13 August 2014 16:04:56 +0000 Marketing Manager http://www.thedrum.com/jobs/details/76718/Marketing%2520Manager.html Our Company WaggFoods is a family owned and managed, petfood manufacturer, with a portfolio of both branded and own label products. With our own, recently expanded factory now fully commissioned, we are in the middle of a period of significant sales growth.   The Position Reporting to the Marketing Director, the successful candidate will act as “marketing champion”, developing, co-ordinating and implementing the strategic marketing plan. Dealing with all outside agencies on both B2B and B2C communications, leading the Social Media function and ensuring our approach is consistent on brand presentation across all touch points (Adverts, Websites, Events, Trade shows and Sponsorship.) Category management skills and the ability to interact at a senior level are essential requirements.   The Candidate Ideally, with a minimum of 5 years in a marketing role, this position will only suit an ambitious person looking to really utilise the FMCG skills gained in their careers’ to date. This is a new position and the successful candidate will develop and build the marketing department in the years to come.   The Package Salary will be between £45k and £55k, commensurate with experience, and further benefits are available. Office based.   Apply  Send your current CV to: Tom Page, WaggFoods Ltd, Dalton Airfield, Topcliffe, Thirsk, YO7 3HE. Tel 01845 578111. Email : marketingjobs@waggfoods.co.uk   No Agencies             13 August 2014 16:04:09 +0000 Account Director - Integrated agency http://www.thedrum.com/jobs/details/76711/Account%2520Director%2520-%2520Integrated%2520agency.html Account Director, Full Service Agency, Manchester, 40-45K Blue Skies Recruitment are working with a fantastic award winning agency that is looking for an Account Director to join their busy team in Salford Quays, Manchester. The Agency is looking to recruit a proactive Account Director who has a passion for marketing and the desire to work on major national accounts. You`ll be excited and motivated by finding new solutions and the right ideas to solve clients` challenges. Some of the Skills and responsibilities required .... - Build a solid understanding of clients` business objectives and provide timely and relevant marketing advice to help them achieve their campaign goals - Oversee the delivery of through the line campaigns. - You are a commercial-thinker, with the ability to deliver to agreed commercial metrics and revenue forecasts - You`ll know when to involve other people from the business and will be able to connect the agency`s subject matter experts with client stakeholders to ensure we are providing clients the right level of insight and expertise at the right time - Identify issues in campaign delivery or effectiveness and make recommendations to resolve - A natural problem solver who can instil confidence in those around you - Experience .... - Experience as an Account Director within an integrated agency working with major consumer clients. - Experience planning Marketing strategies. - Proven track record growing accounts. If this sounds like you apply now! Account Director, Full Service Agency, Salford Quays, Manchester 40-45k Blue Skies... 08 August 2014 09:09:14 +0000 Senior Account Manager http://www.thedrum.com/jobs/details/76442/Senior%2520Account%2520Manager.html Brief overview With an impressive portfolio of clients across UK and Europe, this very successful integrated B2B agency is seeking a Senior Account Manager to enhance their marketing team. This agency is full of talented, creative and passionate people that have accumulated an array of awards over recent years.  They are well respected within their industry and are presently on a growth curve, hence the reason for this key opening.       The role This particular agency is mid sized and have grown steadily and sensibly which is a testament to their ethics and exceptional creative delivery on projects. The key focus of this role will be to manage the day to day relationships with key clients and contribute to the continual development of the agency. You will ensure the provision of excellent standards of service to clients, paving the way for continued growth, expansion and profitability. It is vital that you have a real passion for marketing and in particular digital, combined with an excellent sense of commerciality and outstanding communication skills. And as you will be joining an already great client services team, you need to prove that you have what it takes to maintain the highest levels of client service. What we’re looking for Due to the key position of this role within the agency, it is important that you have acquired at least five years B2B agency or client side marketing experience.     It goes without saying that an important part of this role will be creating and implementing... 07 August 2014 06:06:31 +0000 Account Manager/Senior Account Manager - Shopper http://www.thedrum.com/jobs/details/76357/Account%2520Manager%2FSenior%2520Account%2520Manager%2520-%2520Shopper.html Our client is a leading integrated agency, one of the fastest growing in Yorkshire and they've continued to go from strength to strength over the past 5 years.  To support this growth and a number of new account wins, we're looking for a talented Senior Account Manager/Account Manager who can join the team working on a major retail brand account.  To be considered for this role, we're looking for a Senior Account Manager/Account Manager who has a pedigree integrated agency background with some specific experience in Sales Promotion.  It's essential that you've worked on FMCG and retail accounts.  They key account you will manage is a fashion retail brand.   This is an agency where everybody mucks in so we're looking for a Senior Account Manager/Account Manager who is very hands on and who has excellent organisational skills.  You'll work as part of a close knit team and the pace of campaign turnarounds will be challenging so you must be someone who thrives on the buzz of managing busy accounts.   To find out more, please contact Fiona Christian in the first instance. 02 September 2014 20:08:54 +0000 Account Manager - Digital Marketing http://www.thedrum.com/jobs/details/77983/Account%2520Manager%2520-%2520Digital%2520Marketing.html Account Manager - Digital Marketing Working for an employer that has stopped investing and coasting with no new or clear road-maps? Do you think you have reached the limit of what you can currently achieve with your employer but know there is so much more to give? Are you a credible Account Manager with experience of the Digital Marketing arena ready for the next big break? If this is you read on Skills: * Very strong and proven account management experience within a Marketing Services business * Strong project management experience working multiple projects at any one time * NOT burnt out and still on the upward curve! Role: You will be part of an existing team of Account Managers working solely within a specific vertical within the Marketing Services spectrum. You will have full support of the business to effectively manage client requirements within an array of areas including; data projects, marketing databases, analytic projects, email marketing and marketing consultation projects. Client: This is one client that is not afraid of investing in growth and taking their market head on! this is a business that punches way above its weight working with some major flagship brands, but this is just the start! this business wants to be the market leader. Don't take it from me - simply apply if you think you have what it takes. If they are keen on you all we need to do is organise an exploratory chat and all will be revealed! In Return: You will receive a very competitive base salary, commission and Bonus. Coupled with this you will also be eligible to a very... 02 September 2014 18:06:23 +0000 Sales Executive/Account Manager - Abrasives http://www.thedrum.com/jobs/details/77980/Sales%2520Executive%2FAccount%2520Manager%2520-%2520Abrasives.html Working for a global technology manufacturer as a Sales Executive & Account Manager you will be responsible for increasing the sales of the company's abrasives and power tools division. This is a field-based sales position calling on a variety of industrial manufacturing businesses. The successful candidate will need to meet & exceed the annual Abrasive System Division territory sales growth target. Job Responsibilities *To trial & demonstrate Abrasives & Power Tools at existing & potential end users *Find and develop new end users increasing end user loyalty to the companies Abrasive products across the territory by using abrasive product, application and process knowledge. *Manage and maintain existing key account end user customers. *To develop close working relationships with the territory channel partners built on agreed business plans, promotional activities, joint working and end user support. *To manage the margin and pricing requirements in line with the business expectations *To utilise the specialist sales, technical, marketing & management support available Knowledge & Skills *Proven Abrasive sales experience or a background in an Industrial Sales role with a proven track record of success in winning and retaining business. *Ambitious and Driven *Strong Communication skills *Strong Negotiation skills *Self Motivated 02 September 2014 18:06:23 +0000 Customer Service/Account Manager - German Language skills http://www.thedrum.com/jobs/details/77981/Customer%2520Service%2FAccount%2520Manager%2520-%2520German%2520Language.html Proven and previous customer services and customer account management background, key skills should include some of the following - managing key accounts supply chain, order processing, update product pricing details on company systems, strong attention to detail, reporting, liaison with sales team etc. Any German language skills would be highly advantageous. Well organised with solid interpersonal skills. Degree/graduate is highly advantageous. Full JD available 02 September 2014 18:06:58 +0000 Account Manager http://www.thedrum.com/jobs/details/77978/Account%2520Manager.html Top opportunity for a focused Account Manager to join one for Greater Manchester best known creative agencies. This well-known team has earned a tonne of respect over the years and their talented team rank highly on the creative scene attracting talent from far and wide. They’re invested heavily into the client’s services team and have streamlined briefing, brainstorming and delivery to an impressive standard; But with new business coming at them like you wouldn't believe even their well-oiled delivery machine is coming under some pressure – which is where you come in….. As an Account Manager focused on campaign delivery you’ll be a key cog within the agency ensuring all projects are completed on time, all clients are up to date and all lose ends are tied up. The role is a hybrid position so candidates could come from either an account handling or a project management background. As long as you are confident client facing but happy ensuring delivery you’ll fit just nicely. It goes without saying that you’ll be used to working at pace, within a creative environment amongst designers, developer, account handlers and juniors. This a brilliant opportunity for an experienced account handler or junior AM looking to take the next step in their career. Send your CV over today to find out more! 02 September 2014 17:05:56 +0000 Account Manager http://www.thedrum.com/jobs/details/77974/Account%2520Manager.html Account Manager Manchester £24-28k We’re looking for an Account Manager to join a growing integrated agency due to new business wins. They have a varied client list across B2C and B2B sectors, and are known for their strategic and creative excellence.  You should be an Account Manager or SAE ready for a step up, it’s important you have strong campaign management experience with excellent  communication skills and attention to detail.  You should have good commercial understanding, able to write an excellent creative brief and have good strategic marketing skills. You should be ambitious with high aspirations to push yourself and others forward on a regular basis. This is a lovely agency with a down to earth and family feel, a solid history and an exciting future. M7293 02 September 2014 17:05:28 +0000 Senior Account Executive http://www.thedrum.com/jobs/details/77972/Senior%2520Account%2520Executive.html Senior Account Executive Manchester £18-23k One of Manchester’s longest established and most successful agencies is looking for a Senior Account Executive to join them. This is a medium sized integrated agency with a great track record, and a varied client list across many sectors.  They are looking for someone with a minimum of 1 year’s agency experience, ready to take on the next step in their career.  You should have good communication skills, real ambition and whilst your creative understanding and strategic ability might be in their infancy, you should have bags of potential that they can build upon.  This is an agency with a great history of developing and growing it’s people. M7292 02 September 2014 17:05:48 +0000 Senior Account Manager http://www.thedrum.com/jobs/details/77968/Senior%2520Account%2520Manager.html HAVAS LYNX is a global communications group with 250 employees - supported by the wider HAVAS network; we deliver truly global campaigns based on robust local insight and as a group, we are proud to have been responsible for a series of industry firsts. We innovate on behalf of our clients across the healthcare sector and we are proud winners of prestigious awards for effectiveness and innovation. More important than the gongs however, is the recognition that campaign activity originated and driven by our teams has a huge impact on the lives of hundreds of patients. We now have a rare opportunity for a Senior Account Manager from outside of the healthcare sector to join our London based team. This is an excellent opportunity for someone to take on a high level of responsibility as primary client contact on a substantial account. You will drive business on a day to day basis with your team and over time look to increase your input into the strategic elements of the account along with a Client Services Director or Managing Partner. This is a hands on role – your ability to manage projects effectively and profitably will aid you in delivery of a range of communications tactics utilising tools from across the marketing mix, with an emphasis on digital. We’re a full service agency, so you'll work as part of a team to manage campaign activities and gain measurable results using which ever medium is most appropriate to our agreed objectives. It will be your responsibility, with input from a more senior team member to build relationships, understand, test... 02 September 2014 17:05:48 +0000 Account Director http://www.thedrum.com/jobs/details/77967/Account%2520Director.html HAVAS LYNX is a global communications group - with 250 employees and supported by the wider Havas network, we deliver truly global campaigns based on robust local insight.  As a group we have been responsible for a series of industry firsts and we innovate on behalf of our clients across the healthcare and wellness sectors.  Our team of 180 professionals based in the heart of Manchester City Centre comprise our European head office, from which we work closely with our colleagues in London and New York. We are proud winners of prestigious awards for effectiveness and innovation and as part of our planned growth for 2014; we now have an opportunity for an experienced Account Director to join our Manchester based team.  This role will see you work with clients across the Pharmaceutical sector, although prior experience in this industry isn’t essential – what’s important is that you can draw on your previous Agency experience in order to lead a team to deliver results and exceptional service levels to your clients. This role will combine strategy development and tactical delivery; we have a culture of being hands on and taking ownership and responsibility as part of a team. We are looking for a skilled relationship developer who appreciates that the key to achieving long term success with an account; is the consistently strong delivery of a wide range of activities. Therefore, we will ask you to work with clients on the development of overarching strategic goals and objectives, to set measurable KPIs and then manage delivery of the... 02 September 2014 16:04:08 +0000 Polish AND German Account Manager / Sales Exec http://www.thedrum.com/jobs/details/77963/Polish%2520AND%2520German%2520Account%2520Manager%2520%2F%2520Sales%2520Exec.html Based in the beautiful village of Thatcham near Reading my client has created a lucrative niche in the Audio Visual industry. As an international market leader they have made it in to the top 100 companies to work for in the UK and they were voted the 7 th fastest growing company in the UK in 2006 With 70 + staff worldwide and offices in ten countries with more planned, the UK head office has a fantastic opportunity for a professional sales person to join this company to assist with their exciting growth plans. Role : Polish + German speaking Sales Executive Location : Thatcham, Key responsibilities: * Making outbound calls, prospecting for Polish and German business * Creating new relationships with Polish and German resellers * Account managing existing resellers in Poland and Germany * Resolving any customer account or delivery issues * Assisting with face-to-face sales at international trade shows and account visits 02 September 2014 16:04:20 +0000 Digital Account Manager http://www.thedrum.com/jobs/details/77954/Digital%2520Account%2520Manager.html We are on the hunt for a unique and talented digital account manager to join one of the most impressive integrated agencies about. This set of award winning individuals are looking for a highly engaging and personable digital account manager to join their client services team. This digital team eat sleep and drink digital then regurgitate it into information for the rest of us to understand !!! So if you are passionate and knowledgeable and Needless to say, at the very least you'll be organised, enthusiastic, productive, positive, hard-working and a team player... then this is your time to shine !!! sarah.zaremba@type-agency.com 02 September 2014 15:03:00 +0000 German Jewellery Account Manager http://www.thedrum.com/jobs/details/77949/German%2520Jewellery%2520Account%2520Manager.html My client is an incredibly fast growing market leader in the online jewellery industry. Based in Hatton Garden my client is looking for fluent German professionals to join their successful friendly sales team. The Company My client is an incredibly fast growing company based in London's jewellery district, Hatton Garden. The company has a fantastic reputation for delivering quality products and a world class service, This role is perfect for ambitious, tenacious hard working candidates, as the successful applicants can expect brilliant career progression and the chance to quickly become an important part of the company. This role is fast-paced, and requires intelligent, tenacious candidates who are able to think on their feet. A willingness to work hard is essential, and in return, you can expect a fantastic opportunity to progress a career in a market leading Jewellery Company. The Role You will be required to: - Utilise your language skills to converse with clients from Germany and the UK - Proactively assist clients to make important, high value purchases, being the single point of contact within the company. - Work to meet strict targets based on calls and emails