IT Service Design Manager and IT Service Design Lead Required!
IT Service Design Manager / Service Design Lead / Stakeholder Management / Roadmaps / Service Integration / ITIL / Contract / Immediate Start / Located in Warrington
Capita are urgently recruiting for an IT Service Design Manager and an IT Service Design Lead, for a Government client of ours located in Warrington.
The Service Design Manager position is due to run until the end of August 2014 and the Design Lead position is expected to run until the 10th January 2014.
You will be working on a high profile, IT Transformation Programme, responsible for the development of Service Framework Design Principles, Service Descriptions and Roadmaps, overall coordination and definition of Service Designs for new or improved services and processes.
You will also be responsible for contributing towards the development of the following deliverables throughout the project; Risk, Action, Issue and Decision Management, Stakeholder Presentations, Progress Reports and Executive updates.
* A wealth of experience working in complex multi-sourced IT environments.
* Experience working closely with architecture teams and senior business representatives.
* Service Design experience, ideally within the Government/Public sector.
* Experience of defining and designing services in an ITIL environment.
* Experience in defining Service Roadmaps.
* Service Integration and Management experience
* Ability to define relationships between business requirements and IT services contracts.
* Project/programme management experience in a large scale corporate environment.
* Stakeholder management experience, coupled with strong negotiation skills.
* Excellent communication skills.
If you feel that you possess the above skills, then please submit your CV today for immediate consideration. Please note that CV's submitted past the 30th September at 2pm will not be considered.
Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.
Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.