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Senior Account/Content Manager


  • Neg
  • Category: Agency Account Handling, Digital, Media/Editorial/Content Management, Project Management, Public Relations/Communications   |
  • Contract: Permanent   |
  • Posted: 1 November 2017   |
  • Closing: 30 November 2017
  • Reference: 1292


Peer endorsement continues to grow in importance as an influencer of purchasing decisions, and this agency, which is part of a bigger group, is right at the forefront of the burgeoning advocacy market.

Due to continued growth, they now require an additional SAM to join their busy team offering a wide-ranging, high-quality, content-driven service to blue-chip companies across the globe.

The format varies – everything from PDF to video, hybrid, web-text, infographic and white paper – but the emphasis is on high-quality testimonials and support materials, and the objective is to effectively service diverse needs in an informative, professional, cost-efficient and timely manner, helping clients to win more business, and in so doing, further establish the agency as market leaders in this specialist area.

Specific responsibilities will include:

- case study creation

- sales and marketing reference

- help-desk support

- customer reference database management

- customer reference programme consultancy

- incentive and reward programmes

- e-newsletters and other comms

A B2B marketing/PR agency background would be ideal for this position, and strong communication (written and verbal), organisation and project management skills are required, as is experience in managing the creation of content. Experience in technology or corporate comms would be useful, but what really counts is a positive approach, a strong customer service ethic, and a belief in the power of customer advocacy!

This is a dynamic, forward-looking business, and the prospects for the right individual are excellent.

To find out more, call Peter Leonard on 0161 449 9949, or send your CV to


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Peter Leonard

0161 449 9949