Client: TD Bank
Date: Jun 2017
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TD Bank is launching content to promote its voice recognition security software, VoicePrint. With this technology, when customers call, the system is able to verify their identify simply using the sound of their voice. This puts TD ahead of the curve in the US financial services market, and represents an important step in keeping their customers' identity and information safe and secure.

TD Bank partnered with TBWA\Chiat\Day to create a video experiment to test the VoicePrint technology, which is running on YouTube, Facebook and Instagram. In the film, we see a professional voice impersonator attempt to fool the TD VoicePrint system by mimicking customer's voices on the phone. They watch in awe as he learns their speech patterns, and converses with their closest friends and family.

TD VoicePrint uses over 150 different characteristics that make up your voice, transcribing them in real time into a unique algorithm that cannot be replicated, so customers can skip security questions and get secure access to the help they need faster.

Credits

Client: TD Bank

Production:

Production Co: F-Yeah & Associates / Bridges Media

Director: Tim Roper

Location: Chicago, IL

Managing Director: Lisa Effress

Executive Producer: Cannon Kinnard

Line Producer: Kevin Schroeder

Editorial Co: 11 Dollar Bill

Editor: Jess Weber

Chicago Producer: Katie Sink

Boulder Producer: Ramon Nunez

Owner/Animator: Christian Robins

Post Production Supervisor: Clark Jackson

Finishing Co: Free Folk

Music Co: Overcoast

Audio: Coupe Studios, Boulder, CO

Agency:

Executive Creative Director: Wade Alger

Global Creative Director: Ted Guidotti

Global Creative Director: Trish Schmitt

Associate Creative Director: Denver Eastman

Associate Creative Director: Jake Greer

Head of Integrated Production: Jason Souter

Integrated Producer: Kelly Sutton

Group Account Director: Edward Rogers

Account Director: Jessica Ortwein

Account Manager: Lily Siff