Jonathan’s introduction to PR at a Midlands metal-basher was followed by senior positions at three PR agencies, including ten years as head of Porter Novelli’s global crisis practice. Here he advised organisations including Gillette, Disney, the NHS, Yahoo! and his dream client, the International Cricket Council, as it fought to preserve the good name of cricket following match-fixing allegations. With his crisis radar malfunctioning, he launched his own reputation management consultancy, Insignia Communications, one month before the global economy imploded. Insignia has been busy advising clients on crisis and issues management, change communication and online reputation management ever since. His personal blog can be found at www.insigniatalks.com