A survey on customer service expectations which sampled 2,766 respondents has found that 55% of those who raise a customer service issue via a company’s Facebook or Twitter presence expect to be answered within 4 hours,
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Leeds marketing agency The Black Hole has donated £20,000 worth of professional time to Yorkshire Cancer Research, said to be the UK’s largest medical research charity.
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Yorkshire & Humber - 19/06/2013
The wait is over for fannies across Scotland who will finally be able to enjoy a personalised bottle of IRN-BRU, as a limited number of bottles have now hit the shelves.
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Cow and Gate has announced a new campaign entitled “Dance Dance Baby”, shortly after the massive success of the #DancePonyDance meme.
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Following the roll-out of its rebrand, Domino’s has launched a new programme aiming to save its materials featuring the old logo from landfills.
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United States - 17/06/2013
Vizeum and Ogilvy have collaborated with client Mini to align the brand with a concept store in the heart of Melbourne's fashion precinct, combined with a targeted retail partnership with clothing brand Incu and the launch of a custom magazine.
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The Australian Competition and Consumer Commission has announced that Australians lost $93 million to scammers in 2012, revealing a 65% increase in reports of online shopping scams.
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South Australia’s state Premier Jay Weatherill's twitter feed has been blocked from his own department's website following complaints that public servants are being "bombarded with party political propaganda" from it.
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Saks Fifth Avenue has rolled out a new campaign, aimed at cementing the retailer’s reputations as “a place of discover”.
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United States - 18/06/2013
Adobe surprised passers by recently with a Photoshop stunt in Stockholm to promote its Creative Days programme throughout June.
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Today at the Cannes Lion Awards 2013, Astro Teller, Captain of Moonshots Google took to the stage for the seminar – Taking Moonshots, Telling Stories - The focus of the presentation was on using creativity to bring impossible ideas like self... Read more
People must beware the dangers of hyper-connectivity and ensure they disconnect from our always-on world to guarantee sustained creativity, according to Huffington Post’s editor-in-chief Arianna Huffington.
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International - 18/06/2013
Consumer relations firm Frank PR is aiding brewing industry leaders to combat negative perceptions regarding beer consumption in the UK with a new campaign called ‘Let There Be Beer’.
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Charles Saatchi was yesterday cautioned for assault after being snapped with his hand around Nigella Lawson’s throat.
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Let me give you (and my editor) an insight into how I prepare this column every week.
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The furore around Howard Sattler’s questions to Prime Minister Julia Gillard which led to his dismissal from Perth radio station 6PR seems unlikely to die down, as the former broadcaster claimed his comments “paled into insignificance” against... Read more
Radio DJ Dee Dee Dunleavy and her fellow 3AW Melbourne on-air colleague Tom Elliot have both published lengthy clarifications in explanation of Dunleavy’s comments made following the publication of photographs showing chef Nigella Lawson... Read more
McCann Melbourne’s hotly tipped ‘Dumb Ways to Die’ campaign has taken two Grand Prix on the first day of the Cannes Lions.
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Marriott International has launched a new advertising and branding campaign for Marriott Hotels and Resorts, aiming to target the younger traveller.
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United States - 17/06/2013
Did you miss me during my week off? I thought not.
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Retail stores will become increasingly more like showrooms or “experience lounges” rather than points of sale, according to a co-produced study from Microsoft and Ogilvy & Mather.
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International - 17/06/2013
The Leith Agency has announced the acquisition of rival and break away agency Newhaven with co-founders Ken Dixon and Jonathan Shinton set to depart.
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